Last updated: October 18, 2026
Amado Pet Shop Botanica, operated by AMADO PET SHOP, INC, wants everyone to be able to use our website, https://amadopetshopbotanica.com/, including people who use assistive technology.
Our approach
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Steps we have taken include:
- text descriptions (alt text) for product images;
- labels on every contact form and checkout field;
- text and background colors chosen for readable contrast;
- a layout that works on phones, tablets and computers and can be zoomed;
- page headings in a logical order to help screen-reader navigation.
Known limitations
Some content comes from third parties, such as the embedded Google map on our Contact Us page and the payment form provided by Stripe at checkout. We cannot fully control the accessibility of that content. Our address and directions are also written out in text on the Contact Us page.
Help placing an order
If anything on our website is hard to use, we can help you find products, answer questions and place an order by phone during store hours.
- Phone: +1 305-547-1868 (Monday to Saturday 8:00 AM–5:30 PM; Sunday 9:00 AM–12:00 PM, Eastern Time)
- Email: support@amadopetshopbotanica.com
- In person: 1891 NW 21st St, Miami, FL 33142, United States
Feedback
Please tell us about any accessibility problem you find, including the page address and what happened. We reply within 1 business day and aim to fix reported problems as quickly as we can.
Business information and contact
| Detail | Information |
|---|---|
| Store name | Amado Pet Shop Botanica |
| Legal business name | AMADO PET SHOP, INC |
| Business type | Florida Profit Corporation |
| Florida registration number | P15000057353 (Florida Department of State) |
| Business address | 1891 NW 21st St, Miami, FL 33142, United States |
| Phone | +1 305-547-1868 |
| support@amadopetshopbotanica.com | |
| Website | https://amadopetshopbotanica.com/ |
| Store and support hours | Monday to Saturday 8:00 AM–5:30 PM; Sunday 9:00 AM–12:00 PM (Eastern Time) |
| Email response time | Within 1 business day |
| Business operator | Amado Pet Shop Botanica is a pet retail store and online business operated by AMADO PET SHOP, INC, a Florida corporation. |