Privacy Policy

Last updated: October 18, 2026

This Privacy Policy explains how AMADO PET SHOP, INC, operating the Amado Pet Shop Botanica online store at https://amadopetshopbotanica.com/, collects, uses, stores, and shares personal information in connection with our website, products, and services.

Detail	Information
Legal business name	AMADO PET SHOP, INC
Store name	Amado Pet Shop Botanica
Business type	Florida Profit Corporation, Document Number P15000057353
Business address	1891 NW 21st St, Miami, FL 33142, United States
Privacy contact	support@amadopetshopbotanica.com
Phone	+1 305-547-1868

In this policy, “we,” “us,” and “our” refer to AMADO PET SHOP, INC, which is responsible for the personal information described here.

Information we collect

Information you give us

• Contact details: your name, email address, phone number, and billing and shipping addresses.
• Order details: the products you buy, order totals, and your order history.
• Account details: if you create an account, your username and password (stored in encrypted form).
• Messages: what you send us through our contact form, by email, by phone or in person, including return requests.

Payment information

Card payments are processed by Stripe, Inc., our payment processor. We do not see or store your full card number or security code. We receive limited details, such as the card type, the last four digits and the expiry date, to identify the transaction.

Information collected automatically

• Device and usage data: your IP address, browser type, device type, pages viewed and the website that referred you.
• Cookies: small files used to keep your cart and checkout working and to keep you signed in. See our Cookie Policy.

We do not knowingly collect sensitive information such as health data, government ID numbers or financial account numbers.

How we use your information

Purpose	Information used	Legal basis
Process and ship your orders, and send order and shipping emails	Contact, order and payment details	Performing our contract with you
Handle returns, refunds and customer service requests	Contact, order details and messages	Performing our contract with you
Prevent fraud and keep our website secure	Order, device and usage data	Our legitimate interests and legal obligations
Keep accounting and tax records	Order and payment details	Legal obligation
Improve our website and product range	Usage data	Our legitimate interests
Send marketing emails, only if you sign up	Email address	Your consent, which you can withdraw at any time

How we share your information

We share personal information only with the service providers we need to run our store, and only for the purposes above:

• Hostinger International Ltd., which hosts our website and its content delivery network.
• WooCommerce (Automattic Inc.), the store software used to take and manage orders.
• Stripe, Inc., our payment processor, which receives your card details, billing information and order amount to process your payment and prevent fraud. Stripe’s handling of this information is described in the Stripe Privacy Policy.
• United States Postal Service (USPS), which receives your name, shipping address and, where needed, phone number to deliver your order.
• Google LLC, which provides the map on our Contact Us page; Google may receive your IP address when that map loads.
• Professional advisers, such as accountants and lawyers, when needed.
• Authorities, when the law requires it or to protect our rights, our customers or the public.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

How long we keep your information

• Order and payment records: up to 7 years, to meet tax and accounting requirements.
• Account details: until you ask us to close your account.
• Customer service messages: up to 3 years after the matter is resolved.
• Marketing consent: until you unsubscribe.

Your rights and choices

Depending on where you live, you may have the right to:

• ask what personal information we hold about you and receive a copy;
• ask us to correct information that is wrong;
• ask us to delete your information, unless we must keep it by law;
• opt out of marketing emails at any time by using the unsubscribe link or contacting us;
• opt out of the sale or sharing of personal information (we do not sell or share it);
• not be treated differently for exercising these rights.

See Your Privacy Choices for details on how we handle these requests, including Global Privacy Control signals. To make a request, email support@amadopetshopbotanica.com or call +1 305-547-1868. We will confirm your request within 10 days and respond within 45 days. We may need to verify your identity before acting on a request.

Security

Our website uses HTTPS encryption. Access to customer information is limited to people who need it to fulfill orders and provide support. No method of transmission or storage is completely secure, but we work to protect your information.

Children’s privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.

Business information and contact

Detail	Information
Store name	Amado Pet Shop Botanica
Legal business name	AMADO PET SHOP, INC
Business type	Florida Profit Corporation
Florida registration number	P15000057353 (Florida Department of State)
Business address	1891 NW 21st St, Miami, FL 33142, United States
Phone	+1 305-547-1868
Email	support@amadopetshopbotanica.com
Website	https://amadopetshopbotanica.com/
Store and support hours	Monday to Saturday 8:00 AM–5:30 PM; Sunday 9:00 AM–12:00 PM (Eastern Time)
Email response time	Within 1 business day
Business operator	Amado Pet Shop Botanica is a pet retail store and online business operated by AMADO PET SHOP, INC, a Florida corporation.